Return & Exchanges Policy
Returns & Exchanges
We want you to love your Juniper gear. If something isn’t the right fit, we’re here to help.
Return Window
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
- Unused
- Unworn
- In original condition
- With original packaging/tags when applicable
How to Start a Return
To request a return, email:
Please include:
- Order number
- Item you’d like to return
- Reason for return
We’ll respond with the next steps.
Refunds
Once your return is received and inspected, we’ll process your refund to the original payment method.
Please allow time for your bank or payment provider to process the refund.
Exchanges
If you need a different size or item, contact us and we’ll do our best to help.
Non-Returnable Items
Certain items may not be eligible for return if used, including some fishing accessories or products that cannot be resold.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us right away and we’ll make it right.
Thank you for supporting Juniper Fishing.